Quality Standard

At Aurora Early Intervention and Behavioural Services, our culture and values are integral to the achievement of our purpose; supporting you to be your best you. Our values of fairness, hope, courage and perseverance and the associated expected behaviours create the culture and safe environment where our people can thrive, be highly engaged and committed to delivering high quality services to our clients. Our values and behaviours help each individual staff member to deliver a valued contribution to achieving our strategic goals. To provide transparency and clear accountability at the individual level the Aurora Early Intervention and Behavioural Services Code of Conduct provides a shared understanding and expectation of the way we behave at work as individuals, towards each other, our clients, their families and carers, partners and other professionals. Building on our values, it empowers us to carry out our roles ethically and professionally, promoting a positive, safe environment. Aurora Early Intervention and Behavioural Services and its employees are also required to adhere to the National Disability Insurance Scheme (NDIS) Code of Conduct (NDIS Code). The NDIS Code is founded in NDIS legislation (NDIS Act 2013) and has been included alongside Aurora Early Intervention and Behavioural Services’s Code. Aurora Early Intervention and Behavioural Services’s Code and the NDIS Code together provide the basis of a positive workplace culture, reflective of our values. All staff at Aurora Early Intervention and Behavioural Services are required to read Aurora Early Intervention and Behavioural Services’s Code and the NDIS Code and associated guidance documents. Please read Aurora Early Intervention and Behavioural Services’s Code, the NDIS Code and the NDIS Code of Conduct Guidance for Workers and make sure you understand these documents. If there is anything that you do not understand, ask a manager to explain it. In addition to the above, Aurora Early Intervention and Behavioural Services’s Directors and Chief Executive Officer are required to read, understand and apply the NDIS Code of Conduct Guidance for Service Providers. All Aurora Early Intervention and Behavioural Services staff are required to agree with and follow the Codes. All Aurora Early Intervention and Behavioural Services staff are required to make themselves fully aware of both Codes. Each person must sign an acknowledgement that they have read and understood the Codes and will implement and adhere to the provisions and to Aurora Early Intervention and Behavioural Services’s core values. Thank you for supporting Aurora Early Intervention and Behavioural Services and the people we are here to support to be their best self.